TERMS & CONDITIONS
Welcome to our farm website! By accessing and using this website and placing an order with us, you agree to the following terms and conditions. Please read them carefully.
1. General Information
This website is operated by Brack Family Farmstead, LLC. Throughout the site, “we”, “us”, and “our” refer to Brack Family Farmstead, LLC. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically for updates.
2. Products and Availability
We offer farm products for local pickup only, including:
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A rotating Cookie of the Month
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Pasture-raised eggs (coming soon)
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Additional farm products as the farm grows (availability may vary seasonally)
All product descriptions, prices, and availability are subject to change without notice.
3. Ordering & Payment
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Orders must be placed through our website.
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Full payment is required at the time of ordering.
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We accept payment methods as specified on our website at checkout.
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Your order is confirmed only after payment is received.
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you via email or phone.
4. Pickup & Fulfillment
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All orders are pickup only at our farm (address provided upon order confirmation) or at the other locations listed within each product category at checkout.
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You are responsible for picking up your order during the designated pickup window that you chose before ordering.
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If you are unable to pick up your order, please contact us as soon as possible.
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Orders not picked up within the agreed time may be forfeited without refund.
5. Returns & Refunds
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Due to the perishable nature of our products, all sales are final — no returns or exchanges.
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If there is an issue with your order (incorrect or damaged items), please contact us within 24 hours of pickup and we will do our best to make it right.
6. Allergies & Food Safety
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All cookies are baked in a home kitchen that may process common allergens (including but not limited to: wheat, dairy, eggs, nuts, soy).
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We cannot guarantee an allergen-free environment.
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By purchasing our products, you acknowledge and accept this risk.
7. Intellectual Property
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All content on this website — including text, images, logos, and designs — is the property of Brack Family Farmstead and may not be copied, reproduced, or used without our written permission.
8. Limitation of Liability
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We do our best to provide accurate product descriptions and fulfill orders reliably. However, to the fullest extent permitted by law, we disclaim all liability for any damages arising from your use of this website or consumption of our products.
9. Privacy Policy
We respect your privacy. Any personal information you provide (such as your name, email, and payment details) will be used solely to process your order and communicate with you. We will not share your information with third parties without your consent.
10. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the state of Texas, United States.
Privacy Policy
At Brack Family Farmstead, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you visit our website or place an order.
1. Information We Collect
When you visit our site or place an order, we may collect:
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Your name
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Email address
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Phone number
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Billing and shipping address (for pickup details)
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Payment information
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Any other information you choose to provide (such as special notes on orders)
We collect this information only when you voluntarily provide it through our website.
2. How We Use Your Information
We use the information we collect to:
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Process your orders
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Communicate with you about your orders
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Respond to your questions or requests
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Send occasional updates about new products or offerings (if you opt in)
We will never sell, rent, or trade your personal information to third parties.
3. Payment Security
Payments are processed securely through trusted third-party payment processors (such as Stripe or PayPal). We do not store or have access to your full payment details.
4. Cookies & Tracking
Our website may use basic cookies (small text files stored on your device) to improve site functionality and user experience. You can disable cookies in your browser settings if you prefer.
5. Sharing of Information
We do not share your personal information with third parties, except when necessary to:
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Process payment
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Fulfill your order
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Comply with legal obligations
6. How We Protect Your Information
We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You can request access to, correct, or delete your personal information at any time by contacting us at:
info@brackfamilyfarmstead.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
info@brackfamilyfarmstead.com
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments